Find My Holidays
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Privacy Policy

At Find My Holidays, we highly value the privacy of our visitors and take care in protecting any information we collect. Rest assured that when you visit our website, we make every effort to safeguard your data. In certain cases, for us to cater to your needs, you might be required to provide personally-identifying information while interacting with us.

We advise you to allocate some time to peruse the following content, aimed at familiarizing yourself with our information practices. This includes understanding the nature of the gathered data, its intended use and purposes, as well as the measures we take to ensure the protection of your personal information. By accessing and utilizing our website, you signify your acceptance of our Privacy Policy. Should you have any objections or concerns regarding any aspect of our Privacy Policy, we kindly request that you email us at contact@findmyholiday.in regarding your concern related our website policy.

If you come to our site by "clicking through" from a website run by one of our partners and you have signed up with them, they might share some information about you with us. It's a good idea to check the privacy policy of the site you came from to see what kind of information they collected and how you allowed our partner to use it.


Personal Identification Information

We want to assure you that we understand and value your privacy. Therefore, we might gather personal identification details in several ways. This includes when you check out our website, create an account, make a purchase, sign up for our newsletter, participate in a survey, complete a form, or interact with any of the activities, services, features, or resources we provide on our Site. Don't worry, you have the option to explore our Site without revealing any personal information. We will only collect your personal identification information if you willingly share it with us. It's essential to note that you can always decline to provide any personally identifiable details, except in instances where it may restrict you from accessing certain Site-related activities.


Type of Information Collected

The information we gather about you varies based on your interaction with us. If you visit our website, we may collect certain non-personally identifiable information such as your IP address, device type, pages viewed, date of visit, and more. This data helps us enhance the quality, services, and relevance of our website for visitors, troubleshoot any server issues, and manage the site's operation effectively.


Making a Booking:

When reserving any travel or tour package through our services, we will request the following information from you:

  • Name
  • Home and billing address
  • Telephone number
  • Email address
  • Payment details
  • Birth date
  • Passport information

We require this information in order to organize the necessary travel arrangements and other services that you have requested.

Create an account: When you sign up for an account with us, you will be asked to provide registration information.

Contact by phone: When contacting us via telephone, please be aware that we may monitor and/or record the conversation for training and customer service purposes. Thank you for your understanding.

Photo and Video: During your tour or branded trip with us, it is possible that a photo or video may be captured by the Find My Holidays team, an employee of Find My Holidays, a partner, or another passenger. We value your privacy, so if you do not want to be photographed or included in any videos, please inform your tour group leader or the photographer. Photos taken by Find My Holidays Group staff will not be used for marketing purposes without your consent. While we take measures to safeguard your privacy, we cannot be held responsible for passengers who may capture your image or record you without our knowledge.

Your interaction with us: When you engage in a survey, sign up for our newsletter or marketing updates, interact with us on social media, or attend any event we organize, we will gather your name, relevant contact details, and any additional personal information you provide us.


We will NEVER share or disclose your information:

At Find My Holidays, your privacy is our top priority. Rest assured, we are committed to safeguarding your contact information and will never share, sell, or rent it to any other websites, marketers, or third parties. Your personal details remain confidential, ensuring your peace of mind throughout your journey with us.


How We Use Your Personal Information:

At our end, we handle your personal information transparently and responsibly to provide you with a secure and personalized experience. Here are the ways we put your personal information to good use:

  • To send you email, marketing messages, and useful information.
  • To make sure your bookings are taken care of.
  • To confirm everything for your tour packages, hotel bookings, and transportation.
  • To analyze and keep track of our customer’s demographic information.
  • To personalize the content on our website to better suit your interests
  • And we'll tailor the email marketing messages to match your interests more effectively.

We value your privacy and believe in the responsible use of your personal information. Rest assured, we are committed to maintaining the confidentiality and security of your data, prioritizing your trust and satisfaction.

We reserve the right to utilize or divulge Personal Information as necessary or appropriate in the following circumstances:

  • In accordance with applicable laws, including laws that may exist outside of your country of residence.
  • To comply with legal proceedings.
  • To address requests made by public or government authorities, including those situated outside of your country of residence.
  • To enforce our terms and conditions.
  • To safeguard the functioning of our operations or those of any affiliated entities.
  • To protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our affiliates, you, or others.
  • To enable us to pursue available remedies or minimize the damages that we may sustain.

Kindly be informed that even if you choose to unsubscribe from receiving promotional emails from Find My Holidays, we will still send you emails related to your bookings and administrative updates such as changes to our terms, conditions, and policies. Additionally, in the event that you make a booking or purchase on any of our websites, we may send you details about new products, seek your valuable feedback on our websites, and more, all aimed at enhancing our service for you and other customers.

We understand that our business will constantly evolve with the introduction of new products. Therefore, it is expected that this Privacy Policy will be periodically reviewed and amended to align with these changes.


How Long We Keep Your Information

Our company will retain your personal information for the duration necessary to fulfill the services you have requested, address any disputes, adhere to legal requirements, or maintain an active account.


Your Information Rights

To access or update your account information, simply log in to the My Account page. If you wish to deactivate your account, please reach out to us at the address provided below. Once your account is deactivated, you will no longer have access to sign in or view any personal information associated with your account.


How we protect your Personal Information:

At Find My Holidays, we take every precaution to keep your personal information safe and secure. We have implemented various measures, including administrative, technical, and physical steps, to guard against any kind of loss, theft, or misuse. We also ensure that your information remains confidential and protected from unauthorized access, disclosure, alteration, and destruction.

To make booking from the Find My Holidays website, all you need is an SSL-enabled browser like FireFox, Internet Explorer, Safari, or Google Chrome. This browser encryption technology adds an extra layer of security, making sure that your personal information remains private as it travels online.

For detailed information about how Pay Pal safeguards your data, we recommend visiting their website and reviewing their own Privacy Policy and Terms & Conditions. It's always wise to stay informed about the measures taken by payment processors to protect your valuable information.


Updating and accessing your personal data, including complaints:

You are entitled to request a copy of the personal data we possess about you. While you should be able to access online the personal data linked to your account or booking, you may also contact us in writing to obtain a copy of any other personal data we have on file for you.

Kindly provide any necessary information for us to accurately identify and retrieve your personal data. While we strive to offer data access at no cost, we reserve the right to charge a reasonable fee for additional copies, based on administrative expenses.

In order to maintain accurate and current personal data, please inform us if any information we hold is incorrect. We will promptly update or delete your data, unless retention is necessary for legitimate business or legal reasons.

If you wish to have your personal data corrected, deleted, or to object to its processing, you may make a request by emailing us at: contact@findmyholiday.in.


Sharing Personal Data with Regulatory Authorities

In order to facilitate your travel, it may be necessary (in accordance with regulations set by government authorities at your point(s) of departure and/or destination) to provide and process your personal information for purposes such as immigration, border control, security, and anti-terrorism measures, or any other relevant reasons deemed necessary. We may disclose the minimal amount of personal data required to other governmental authorities if mandated by law, or if we are authorized to do so.


WITH WHOM YOUR PERSONAL INFORMATION

Your information will be shared with end service providers such as airlines, hotels, bus service providers, cab rentals, railways, and other suppliers involved in fulfilling your booking. By booking with Find My Holidays, you authorize us to share your information with these service providers and suppliers. Please note that Find My Holidays does not permit the end service providers to use your information for any purposes other than fulfilling their service obligations. However, how the service providers/suppliers use the shared information is beyond our control as they act as independent data controllers. Therefore, we cannot be held accountable for their actions. It is recommended that you review the privacy policies of the respective service provider or supplier whose services you choose to use.

At Find My Holidays, we do not sell or rent the Personal Information of our Users to third parties. However, we may share this information with our business partners or vendors who assist us in providing services and benefits to our customers based on their booking history with us.


Data Retention

We commit to preserving your personal data for the duration required to fulfill the purposes outlined in this Privacy Policy and comply with legal and regulatory obligations. Upon reaching this timeframe, we will ensure the secure deletion of personal data. In the event that data is required beyond this timeframe for analytical, historical, or other valid business reasons, we will take necessary steps to anonymize this data.

Selling Data

Please note that we do not and will never distribute your personal information in any situation.

Marketing Emails

You will be informed of any special offers or promotions, including our newsletter, where you indicate your preference to receive marketing information. Recipients have the option to unsubscribe at any time by clicking the unsubscribe link in the footer of the marketing email.

What Are Your Rights?

We aim to provide you with reassurance that you have control over the information you share with us. Depending on applicable data protection laws and our legal basis for processing your information, you may have certain rights regarding your personal data. These rights include:

  • Request for Data Update: You have the right to request the correction of any inaccurate, incomplete, or outdated information we have on file about you.
  • Information Access and Transfer: You can ask for a copy of the information we have on record for you, or request for that information to be transferred to another service provider.
  • Data Processing Opt-Out: You have the option to request that we cease processing or using your information.
  • Data Deletion Request: You may ask for the deletion of any or all information we have stored about you.
  • Consent Withdrawal: You have the ability to withdraw any consent that you have previously provided to us.

We will strive to accommodate your requests whenever possible. However, there may be situations where we are unable to fulfill your request or doing so may result in consequences. In such cases, we will communicate with you in advance about any potential outcomes before moving forward, or provide written explanations for any refusals.


Cookies and other Technologies:

As is standard practice on many websites, the Find My Holidays website uses "cookies" to maintain your session on the website and track the products you have chosen to add to your Shopping Cart. Cookies are not used to store any personally identifiable information. As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.


Social Network / Community:

"Discover the best of Find My Holidays - a best travel company in Agra and a close-knit community all in one! With our amazing features, connecting and conversing with fellow members is now easier than ever. Whether it's through wall posts or private messaging, our platform encourages meaningful interactions. But remember, it's essential to stay safe online. Be smart and sensible when sharing personal information on Find My Holidays Social Network. Keep in mind that any details you provide may be visible, collected, or even used by others on the platform. While we typically don't remove community content, even after closing an account, always make sure to protect your personal information. Your choice matters! Feel free to express yourself and engage responsibly within our welcoming community spaces on Find My Holidays."


Security

Your privacy and data security are top priorities for us. Therefore, our online services cannot promise complete security, but we are dedicated to implementing necessary measures to safeguard the information we gather. We utilize appropriate technical and organizational tactics to defend your personal data from potential loss, misuse, or tampering. Access to sensitive information is restricted to authorized personnel solely for approved business purposes. SSL encryption shields your sensitive details online, while firewalls and intrusion detection systems are employed to ward off unauthorized access.


Minors

Individuals under the age of 18 are not permitted to register for, utilize, or purchase the products and services offered on this website. We do not intentionally gather or request any personal information from minors, or issues regarding this Privacy Policy, kindly reach out to us via email at: contact@findmyholiday.in. Thank you.


Privacy Policy Changes:

While most changes are expected to be minor, Find My Holidays reserves the right to modify its Privacy Policy as necessary and at its sole discretion. To stay informed about any updates, Find My Holidays recommends visitors to regularly review this page. As a Find My Holidays account holder, you may also receive alerts regarding these changes. By continuing to use this site following any alterations to this Privacy Policy, you signify your acceptance of such modifications.


Contact Us

For any inquiries, feedback, to correct or update any other Personal Information, or if you have questions about Find My Holidays's Privacy Policy, please email our Privacy Officer at contact@findmyholiday.in.


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